Policies

 

Deposits/Cancellations

50% deposit due one week before, 100% payment due 72 hours before your reservation.

Free cancellation up until 1 week before reservation, 50% refund if cancelled before 72 hours.

 

No Pets

We love furry friends but we ask that you find a petsitter before visiting the Encancto.

Check-in/Check-out

Check-in 3:00pm

Check-out 10:00am

 

No Smoking

There is a designated smoking area in the backyard pavillion.

Quiet Hours

You will not be the only guest staying at the lodge, so please be respectful on noise levels. Quiet hours are from 10:00pm to 8:00am.

Guests will be given one warning before being asked to leave without refund

 

No Events/Parties

Any gathering with guests not staying at the lodge must be approved by the host.